Grow Digital Skills

Bridge the Digital Divide with Future-Ready Skills

The digital economy isn’t coming, it’s already here. For Australian businesses to stay competitive, their people must be equipped with the digital confidence and capabilities needed to adapt, innovate, and lead.

At CSG, our GROW Digital Skills programs are designed for non-technical professionals who want to work smarter with today’s tools and prepare for tomorrow’s technologies. Whether it’s artificial intelligence, cloud platforms, or data storytelling, we make digital learning accessible, practical, and empowering.

These programs help individuals transform uncertainty into capability, while helping organizations embed digital thinking into their culture.

Why Digital Upskilling Matters

0 %

of Australian workers expect significant change in their job roles due to evolving skill needs.

*Source: PwC Australia – Skills for Australia

0 %

of jobs in Australia now require at least a basic level of digital literacy.

*Source: Australian Industrial Group – Workforce Development Needs Survey Skills for Australia
0 %

increase in employee productivity is reported in organizations that invest in digital upskilling.

*Source: McKinsey Skill Shift: Automation & the Future of Workforce

Explore Programs

We help businesses of all sizes navigate complex challenges, identify growth opportunities, and implement data-driven strategies that deliver lasting results.

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Artificial Intelligence (AI)

AI001 AI-Enhanced Leadership Mastery Navigating the New Era (1 Day)

This dynamic one-day program is designed to introduce leaders to the transformative potential of generative AI (Artificial Intelligence) technologies in enhancing leadership skills.

Artificial Intelligence (AI)

AI002 – ChatGPT and Beyond: Leveraging AI for Work Efficiency (1 Day)

This comprehensive one-day, hands-on program is designed to introduce participants to the fundamentals of Artificial Intelligence (AI) and Generative AI, with a strong focus on practical workplace applications that enhance productivity and work efficiency.

Artificial Intelligence (AI)

AI005 Copilot for Microsoft 365 (M365) – Introduction (1 Day)

This one-day intensive course is designed to introduce learners to Copilot for Microsoft 365 (M365), an AI-powered assistant that enhances productivity across Microsoft applications.

Artificial Intelligence (AI)

AI006 AI For HR Professionals – Leveraging Artificial Intelligence For Talent Management (2 Days)

This program is designed to equip HR professionals with the knowledge and tools to integrate AI-driven solutions for talent management, workforce planning, and operational efficiency.

Artificial Intelligence (AI)

AI007 AI Essentials For Training Managers Program – (2 Days)

This program is designed to equip training managers with foundational knowledge and skills for incorporating artificial intelligence (AI) into corporate training.

Artificial Intelligence (AI)

AI008 AI-Powered – Google Gemini for Workplace Efficiency (2 Days)

This workshop provides participants with hands-on training in Google Gemini’s AI-driven functionalities.

Artificial Intelligence (AI)

AI009 – AI-Powered Google Gemini for Workplace Efficiency (2 Days)

According to recent AI adoption trends, organizations leveraging generative AI report up to 40% time savings in content creation and 30% improvement in decision-making efficiency. Despite this, many professionals have yet to fully unlock AI’s potential for smarter, more efficient work practices.

Artificial Intelligence (AI)

AI009 Future-Ready with AI – Navigating the New Era of Smart Workplaces (2 Days)

This training program is tailored to equip professionals with essential AI competencies, addressing the increasing demand for AI literacy in the workplace.

Artificial Intelligence (AI)

AI010 Microsoft Copilot for Outlook and Teams Training (1 Day)

This full-day, hands-on course introduces Copilot in a practical, accessible way.

Artificial Intelligence (AI)

AI011 Microsoft Copilot for PowerPoint (1 Day)

This course offers hands-on experience with Microsoft 365 Copilot and is packed with real-world use cases to transform your presentation workflow.

Artificial Intelligence (AI)

AI012 Microsoft Copilot for Word (1 Day)

Learn how to draft, edit, summarise, and refine documents using natural language prompts, all within Microsoft Word.

Artificial Intelligence (AI)

AI013 Introduction To Microsoft 365 Copilot (1 Day)

This workshop will provide a comprehensive overview of Copilot’s capabilities, practical implementation strategies, and best practices for enhancing productivity across various business functions.

Artificial Intelligence (AI)

AI013 Microsoft Copilot for Excel (1 Day)

In this hands-on training, you’ll explore practical ways to streamline your Excel tasks, uncover insights, and boost productivity using Microsoft 365 Copilot.

Artificial Intelligence (AI)

AI014 AI for Business Leaders and Managers (1 Day)

This hands-on course combines theoretical foundations with practical case studies to demonstrate the transformative potential of AI-driven business solutions.

Artificial Intelligence (AI)

AI015 ChatGPT Beginner – AI for Business (2 Days)

This course is designed to provide participants with practical, hands-on experience using OpenAI’s tools, focusing on how AI can be integrated and utilised within business environments.

Artificial Intelligence (AI)

AI016 AI Prompting Fundamentals (1 Day)

Learn to optimize your interactions with OpenAI and discover advanced techniques for leveraging generative artificial intelligence in professional settings.

Artificial Intelligence (AI)

AI017 – Artificial Intelligence (AI) for HR Professionals (2 Days)

Through real-world case studies, interactive discussions, and practical exercises, participants will gain valuable insights into building an AI-powered HR strategy aligned with organizational goals and future workforce needs.

Artificial Intelligence (AI)

Copilot Unlocked: From Everyday Productivity to AI-Powered Mastery

Microsoft Copilot is not just another AI assistant — it is an intelligent productivity partner embedded directly into Microsoft 365. It helps professionals write, analyze, summarize, automate, and make decisions faster.

IT & Digital

DM101_1D – Digital Marketing 101 (1 Day)

Digital marketing is not merely a starting point; it is an ongoing journey. As businesses and organizations strive to thrive in today’s dynamic online landscape, digital marketing has become indispensable for sustainable success.

Power BI

Introduction to Visualization & Analytics using Microsoft Power BI (1 Day)

The Introduction to Visualization and Analytics using Microsoft Power BI course is designed to provide participants with a comprehensive understanding of the basics of data visualization and analytics using the powerful tool, Microsoft Power BI.

IT & Digital

ITDG001_A – ITIL® 4 Foundation (3 Days)

IT Service Management (ITSM) plays a critical role in the success of today’s leading organizations, and ITIL® is the most widely adopted framework for managing IT services globally.

IT & Digital

ITDG002 – ITIL® 4 Specialist: Create, Deliver & Support (CDS)

This program is part of the ITIL Managing Professional (MP) stream and prepares participants to apply ITIL® 4 CDS concepts effectively in real-world operational environments while building readiness for certification.

IT & Digital

ITDG003 – Tech-Savvy Seniors: Building Digital Literacy in the Workplace

By the end of the program, participants will feel more confident using digital tools, collaborating online, and continuing their digital learning journey independently.

MS Excel

MIM1001 Basic Excel VBA Programming Training (2 Days)

This course is designed for those wishing to learn VBA programming as their first programming language without any prior knowledge in programming.

MS Excel

MIM1002 Data Analysis and Dashboarding with Microsoft Excel (2 Days)

This course will help the participant to create customized dashboard in Excel.

MS Excel

MIM1003 Microsoft Excel 365 – Advanced Level (2 Days)

This 2-day program aims to enhance your expertise in Excel to the highest level and ensure a comprehensive understanding of all the advantageous features Excel can offer your workplace.

MS Excel

MIM1004 Microsoft Excel 365 – Beginner Level (1 Day)

This course aims to provide you with a foundation for Excel knowledge and skills, which you can build upon to eventually become an expert in data manipulation.

MS Excel

MIM1005 Microsoft Excel 365 – Intermediate Level (2 Days)

This course advances the user’s knowledge of functions, demonstrates how to manage data with Excel.

MS Excel

MIM1007 Microsoft Excel Data Analytics with Power Query & Power Pivot (2 Days)

With Power Query, you automate the process of importing, transforming and cleansing your data to save a TON of time with your job.

MS Excel

MIM1008 Microsoft Excel PowerQuery & PivotTable (2 Days)

PivotTable is a powerful tool to calculate, summarize, and analyze data that lets you see comparisons, patterns, and trends in your data.

MS Powerpoint

MIM1009 A – Microsoft Powerpoint 2019 – Advance Level (2 Days)

Microsoft PowerPoint 2019 – Advanced is designed for participants to spice up the Microsoft PowerPoint 2019 Slides with customized animations, multimedia (video & audio) clips, and customized show setup.

MS Excel

MIM1010 Microsoft Power Automate (2 Days)

This course delivers for Microsoft Power Automate from start to finish in an engaging and practical way.

MS Powerpoint

MIM1011 Microsoft Powerpoint 2019 – Intermediate Level (2 Days)

The course empowers the participants with the skills and knowledge to manage and work with your PowerPoint slides with good and proper formatting that will aid in keeping your audience focused.

MS Excel

MIM1012 Advanced Data Analytics with Power Query & Power Pivot (2 Days)

With Power Query, you automate the process of importing, transforming and cleansing your data to save a TON of time with your job.

MS Powerpoint

MIM1012 AI powered power point presentation (2 Days)

An AI-powered PowerPoint presentation leverages artificial intelligence to enhance various aspects of creating and delivering presentations.

Power BI

MIM1013 Analysing Data with Power BI (2 Days)

This course will discuss the various methods and best practices that are in line with business and technical requirements for modelling, visualizing, and analysing data with Power BI.

Power BI

MIM1014_A – Analyzing Data with Power BI Desktop (2 Days)

This two-day program is designed to provide participants—particularly beginners—with a comprehensive understanding of Power BI Desktop and its core functionalities.

Power BI

MIM1015 – Data Management for Business Excellence (2 Days)

This two-day program is designed to equip participants with practical knowledge and skills to manage data throughout its lifecycle—from collection and organization to storage, usage, protection, and governance.

Power BI

MIM1016 – Data Analysis & Visualization with Microsoft Power BI

Participants will learn how to connect Power BI to multiple data sources, clean and transform datasets, and build interactive visualizations and dashboards that communicate clear and impactful business stories.

Power BI

MIM1016 Intensive Analysing Data With Power BI (5 Days)

This course will discuss the various methods and best practices that are in line with business and technical requirements for modelling, visualizing, and analysing data with Power BI.

Power BI

MIM1017 – Data Analytics & Visualization with Tableau (2 Days)

In today’s data-driven business environment, the ability to analyze data and present insights visually is a critical professional skill. Tableau is a powerful data visualization and analytics tool that enables users to transform raw data into clear, interactive, and actionable dashboards that support better decision-making.

Power BI

MIM1018 – Data Storytelling for Business Impact (2 Days)

This program equips participants with the skills to structure, visualize, and communicate data effectively for business impact.

Power BI

MIM1019 – Data Analytics & Visualization with Microsoft Excel (2 Days)

Microsoft Excel remains one of the most widely used tools for data analysis and reporting in organizations. When used effectively, Excel enables professionals to analyze data, uncover trends, and present insights clearly to support better decision-making.

Power BI

MIM1020 – Advanced Data Analytics with Power Query & Power Pivot (1 Day | Virtual)

Participants will gain hands-on experience using Power Query for data preparation and Power Pivot for advanced calculations and data modelling, enabling them to generate accurate insights and reports with greater speed and confidence.

MS Excel

MIM1021 Data Analytics & Visualization with Microsoft Excel (2 Days)

Analyzing data to find issues, insights, and opportunities is now a critical part of many job roles. Beyond the analysis, data analysts in all job roles must be able to effectively present and communicate their findings in visually compelling ways.

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