AI015 ChatGPT Beginner – AI for Business (2 Days)

Description

AI015 ChatGPT Beginner – AI for Business (2 Days)

Overview

This course is designed to provide participants with practical, hands-on experience using OpenAI’s tools, focusing on how AI can be integrated and utilised within business environments.

The course aims to establish proficiency in managing cross-platform tools, offering learners direct interaction with AI technologies. Participants will be required to create and use a free ChatGPT license for the duration of the course. We use hands-on, real-world examples to help you understand what is possible with this new and highly productive way to work

This program can be tailored to your specific business needs.

A little bit of personalization goes a long way. Ask us for a no-obligation Training Needs Analysis (TNA) so we can tailor this, or any other CSG program to meet your learning outcomes.

Objectives

At the end of the training, participants would be able to:

  • Gain a foundational understanding of AI and its applications in business.
  • Learn the capabilities and functionalities of ChatGPT to enhance productivity.
  • Master the art of crafting effective text prompts for optimized AI responses.
  • Acquire practical guidance on integrating ChatGPT into real-world business processes.
  • Develop the ability to apply AI solutions to solve business challenges creatively.
  • Understand how to use AI to drive innovation and improve operational efficiency.
  • Experience hands-on learning with AI tools, building confidence in their use.
  • Leave with the competence to apply AI effectively in diverse business contexts.

2 Days

  • HR Executives
  • HR Managers
  • Supervisors
  • Team Leaders
  • Professionals interested in AI literacy and smart workplace adaptation

Modules:

Module 1: Introduction to ChatGPT
  • Overview of AI and ChatGPT
  • History and evolution of ChatGPT
  • Key features and capabilities of ChatGPT
  • Common use cases across various industries
  • Real-world examples of ChatGPT in business settings
  • How to access ChatGPT
  • Account setup and customisation options
  • Overview of the interface and key functionalities
  • Using ChatGPT for common tasks: Email drafting, content creation, and meeting preparation
  • Personal productivity hacks: Task automation, brainstorming, and learning assistance
  • Practical tips for everyday use: Setting boundaries, maximising efficiency, and quality control
  • Crafting effective prompts
  • Using specific vs. open-ended prompts
  • Controlling the tone and style of responses
  • Recognising limitations and biases in AI responses
  • Strategies for verifying AI-generated content
  • Fine-tuning for specific use cases
  • Using system and user messages effectively
  • Introduction to creating automated workflows with ChatGPT for non-technical users
  • Simplified scripting of repetitive tasks using ChatGPT
  • Ethics of AI usage in business
  • Future developments and the evolving landscape of AI
  • Introduction to creating automated workflows with ChatGPT for non-technical users
  • Simplified scripting of repetitive tasks using ChatGPT
  • Group discussion: Analyse a case study of ChatGPT implementation
  • Evaluate the impact and suggest improvements

Program Methodology

  • Hands-on Activities: Practical exercises to reinforce theoretical concepts.
  • Group Discussions: Opportunities for peer-to-peer learning and exchange of ideas.
  • Role Plays: Simulations of realistic situations to build practical skills.
  • Feedback Sessions: Reviews and reflections to encourage improvement.
  • Problem-solving Exercises: Develop critical thinking and decision-making skills.
  • Experiential Learning: Learning by doing, promoting active involvement.
  • Interactive Lectures: Engaging presentations by experts in the field.
  • Case Studies: Real-world scenarios for learners to apply their knowledge.
  • Quizzes & Tests: Regular assessments to track learning progress.

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