Description
AI015 ChatGPT Beginner – AI for Business (2 Days)
Overview
This course is designed to provide participants with practical, hands-on experience using OpenAI’s tools, focusing on how AI can be integrated and utilised within business environments.
The course aims to establish proficiency in managing cross-platform tools, offering learners direct interaction with AI technologies. Participants will be required to create and use a free ChatGPT license for the duration of the course. We use hands-on, real-world examples to help you understand what is possible with this new and highly productive way to work
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This program can be tailored to your specific business needs.
A little bit of personalization goes a long way. Ask us for a no-obligation Training Needs Analysis (TNA) so we can tailor this, or any other CSG program to meet your learning outcomes.
Objectives
Objectives At the end of the training, participants would be able to:
- Gain a foundational understanding of AI and its applications in business.
- Learn the capabilities and functionalities of ChatGPT to enhance productivity.
- Master the art of crafting effective text prompts for optimized AI responses.
- Acquire practical guidance on integrating ChatGPT into real-world business processes.
- Develop the ability to apply AI solutions to solve business challenges creatively.
- Understand how to use AI to drive innovation and improve operational efficiency.
- Experience hands-on learning with AI tools, building confidence in their use.
- Leave with the competence to apply AI effectively in diverse business contexts.
Duration
Duration 2 Days
Target Audience
Target Audience - HR Executives
- HR Managers
- Supervisors
- Team Leaders
- Professionals interested in AI literacy and smart workplace adaptation
Modules:
Module 1: Introduction to ChatGPT
- Overview of AI and ChatGPT
- History and evolution of ChatGPT
- Key features and capabilities of ChatGPT
Module 2: Use Cases in Business
- Common use cases across various industries
- Real-world examples of ChatGPT in business settings
Module 3: Setting Up ChatGPT
- How to access ChatGPT
- Account setup and customisation options
- Overview of the interface and key functionalities
Module 4: Practical Applications of ChatGPT in Daily Work
- Using ChatGPT for common tasks: Email drafting, content creation, and meeting preparation
- Personal productivity hacks: Task automation, brainstorming, and learning assistance
- Practical tips for everyday use: Setting boundaries, maximising efficiency, and quality control
Module 5: Effective Prompting Techniques
- Crafting effective prompts
- Using specific vs. open-ended prompts
- Controlling the tone and style of responses
Module 6: Avoiding Common Pitfalls
- Recognising limitations and biases in AI responses
- Strategies for verifying AI-generated content
Module 7: Customising ChatGPT Responses
- Fine-tuning for specific use cases
- Using system and user messages effectively
Module 8: Automation and Scripting
- Introduction to creating automated workflows with ChatGPT for non-technical users
- Simplified scripting of repetitive tasks using ChatGPT
Module 9: Measuring Success and ROI
- Ethics of AI usage in business
- Future developments and the evolving landscape of AI
Module 10: Ethical Considerations and Future Trends
- Introduction to creating automated workflows with ChatGPT for non-technical users
- Simplified scripting of repetitive tasks using ChatGPT
Module 11: Impact Analysis Case Study
- Group discussion: Analyse a case study of ChatGPT implementation
- Evaluate the impact and suggest improvements