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Emotional Intelligence Excellence (1 Day)

Description

Emotional Intelligence Excellence (1 Day)

Overview

Emotional intelligence is the ability to perceive, interpret, demonstrate, control, evaluate, and use emotions to communicate with and relate to others effectively and constructively. The ability to express, pause, and be in control of emotions is critical for personal and professional success. By naming emotions and understanding their underlying needs, individuals can down-regulate their emotions, which is important for excelling in the workplace. Some experts suggest that emotional intelligence is more important than IQ for success in life. This course is designed to effectively connect with participants, fostering a positive learning environment and facilitating meaningful growth and development in responding to emotions.

  • 85% positive reviews (332)
  • 2089 students

This program can be tailored to your specific business needs.

A little bit of personalization goes a long way. Ask us for a no-obligation Training Needs Analysis (TNA) so we can tailor this, or any other CSG program to meet your learning outcomes.

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Objectives

At the end of the training, participants would be able to:

  • Findings – having the awareness and knowing the emotional triggers
  • Categorizing – the ability to identify and use emotional tools to communicate effectively
  • Reflecting – being mindful in making rational decisions by regulating emotions

1 Day

  • Corporate Employees
  • Managers and Team Leaders

Modules:

Awareness

Emotional Intelligence & the Map of the World

  • Creating awareness by installing the
  • understanding of believe system
  • Science behind the Brain
  • How Brain and Emotions Relate
  • Understanding Trigger Points
  • Action, Reaction, Fight, Flight, Freeze
  • Activity: Flipping Hand Method & Breathing Technique
  • Participants will learn the art of taking control emotions within 5 seconds in trigger point, action & reaction
  • Understanding Profiling and effective communication
  • Activity: Dope Profiling
  • Participants will be able to identify profiling individuals and communicate with empathy
  • NVC compassionate Communication
  • Tree of Live
  • Tools to down regulate emotions
  • Activity : Scenario & Role Play
  • Participants will apply & assimilate actual handling situations by role play and exploring learning tools to down regulate emotions using previous leanings.

Program Methodology

  • Hands-on Activities: Practical exercises to reinforce theoretical concepts.
  • Group Discussions: Opportunities for peer-to-peer learning and exchange of ideas.
  • Role Plays: Simulations of realistic situations to build practical skills.
  • Feedback Sessions: Reviews and reflections to encourage improvement.
  • Problem-solving Exercises: Develop critical thinking and decision-making skills.
  • Experiential Learning: Learning by doing, promoting active involvement.
  • Interactive Lectures: Engaging presentations by experts in the field.
  • Case Studies: Real-world scenarios for learners to apply their knowledge.
  • Quizzes & Tests: Regular assessments to track learning progress.

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