At the end of the training, participants would be able to:Expose participants to the design thinking process as a tool forinnovative problem solvingCultivate a human-centered mindset and enable participants toidentify the needs, desires, and challenges of end-usersEquip participants with a diverse toolkit of ideation techniques,prototyping methods, and iterative feedback loopsProvide participants with opportunities to address real-worldproblems, iterating solutions to drive tangible impact.Foster collaborative teamwork and interdisciplinary collaboration

QPT1004 Design Thinking (2 Days)

Description

QPT1004 Design Thinking (2 Days)

Overview

Ever wonder what makes Google, General Electric, P&G and many major corporations constantly innovative and be ahead of the game? Do innovative solutions come out of thin air? The secret lies in Design Thinking. Originating from Stanford University, Hasso-Plattner Institute of Design, USA, (known as Stanford d.school), design thinking is a powerful human centric approach towards innovation. By integrating desirability, feasibility and viability, your team will be able to leverage design tool-kits to solve big or small problems, increasing the success rate of innovation.

This program can be tailored to your specific business needs.

A little bit of personalization goes a long way. Ask us for a no-obligation Training Needs Analysis (TNA) so we can tailor this, or any other CSG program to meet your learning outcomes.

Objectives

At the end of the training, participants would be able to:

Expose participants to the design thinking process as a tool for
innovative problem solving
Cultivate a human-centered mindset and enable participants to
identify the needs, desires, and challenges of end-users
Equip participants with a diverse toolkit of ideation techniques,
prototyping methods, and iterative feedback loops
Provide participants with opportunities to address real-world
problems, iterating solutions to drive tangible impact.
Foster collaborative teamwork and interdisciplinary collaboration

Duration

2 Days

Target Audience

Managers,
Team Leads,
Executives

Modules:

Foster collaborative teamwork and interdisciplinary collaboration

Overview to the 5-step design thinking cycle
Design thinking case studies
Innovation framework
Introduction to the 2 days design challenge

Empathize: Gather high-quality end user understanding

Determining Extreme Users
Observation vs inference
Anatomy of a good user’s interview
Conduct actual empathy interview

Define: Getting to the root of the problem

Unpacking interview finding
Crafting point of view
Plutchik’s Wheel of Emotions
Crafting “Game-Changing” statement

Ideation: Challenge assumptions & create ideas

Scoping for brainstorming
Recipe for conducive brainstorming sessions
Brainstorming techniques
Idea selection

Prototyping: Experiencing idea rapidly

Prototype case studies
Low-resolution, high-feel concept
Creation of prototype

Creation of prototype Testing: Getting fast feedback

Conducting an actual testing session
Feedback collection framework
Iteration of prototype
Redefine Problem Statement
Idea presentation

Application in workplace

Reflection
Creating action plan